At 2Girls Lifestyle, we strive to ensure your shopping experience is seamless and satisfactory. Kindly review the following terms and conditions regarding returns, exchanges, and shipping before making a purchase. By completing a purchase, you acknowledge, understand, and agree to comply with these terms and conditions. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
Return or exchange requests will only be allowed within 2 days from the date of delivery. All returns must be postmarked within Five (5) days of the delivery. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at hi.2girlslifestyle@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and mail your return to the following address:
2Girls Lifestyle
Attn: Returns
Shop No 151, Vikramnagar Society, Lambe Hanuman Rd,
Near Trikamnagar-1
Surat, Gujarat 395006
India
Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, Rs.100 will be deducted from your return to cover shipping charges.
REFUNDS
Upon receipt and inspection of your return, we will promptly notify you regarding the approval status of your refund. If approved, the refund will be processed automatically to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund as well.
If more than 15 business days have elapsed since the approval of your return and you have not received the refund, please do not hesitate to contact us at hi.2girlslifestyle@gmail.com.
EXCEPTIONS
The following items cannot be returned or exchanged:
Please Note:
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
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